How do I return an item? Return Policy
Free Shipping on orders $100 or more
for the USA.
Samples for most products are
available for sale on our website. We urge you to order sample sizes for
testing purposes. If you do not see a sample of the product you wish to sample
for sale on-line, please write to us for more information, and we'll do our
best to create one for you. Please understand that due to the cosmeceutical
nature of our products, all sales are final.
Our products are 100% guaranteed for
quality assurance. We cannot accept returns on used color cosmetics and makeup
tools.
Please order samples of our color cosmetics if you are unsure of
coloration.
Shipping problems, damaged goods,
product defects must be reported to us within 48 hours of receipt of the order.
Items returned in entirely new and the re-sellable condition will be refunded in full as long as it is received here
within 30 days of purchase.
**A 30% restocking fee will be
charged on products that have been returned within 30 days**
Samples are non-returnable.
Returns received in poor condition,
i.e., leaking, broken, etc., are not eligible for a refund. Please take care in
packing items authorized for return. Please pack items for return in a box to
ensure safe delivery.
Please provide the reason for the
return and condition of the product.
Shipping & handling charges are
non-refundable.
Legal Disclaimer:
Always consult with a qualified
physician for medical advice. You are solely responsible for the use and misuse
of products offered and for all actions and consequences of that use or misuse.
Because each person's skin is unique,
we make no warranties, expressed or implied, regarding products' effectiveness.
You are using products listed on our website at your sole risk and are
responsible for all actions and consequences of use and misuse. Always patch
test products before use.
Colors may vary slightly in the
pictures.
AGREEMENT: You agree to indemnify and
hold harmless Maia's Mineral Galaxy.,
www.maiasminerals.com, its
officers, employees, agents, and suppliers from and against any and all claims,
charges, demands, damages, liabilities, losses, expenses, and liabilities of
whatever nature and howsoever arising (including but not limited to any legal
or other professional fees and the costs of defending or prosecuting any claim
and any other direct or consequential loss) incurred or suffered directly or
indirectly as a result of using any product listed on our website.
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